Confidentiality and security are core values for ISOCIALWEB MARKETING, S.L. and we therefore undertake to guarantee the User's privacy at all times and not to collect unnecessary information. Below we provide all the information you need about our Privacy Policy in relation to the personal data we collect, explaining:
- Who the data controller is.
- The purposes for which we collect the data we request.
- The legal basis for processing.
- How long we retain the data.
- Who your data is shared with.
- What rights you have.
1. Data controller
ISOCIALWEB MARKETING, S.L. (B-66710815)
Ctra. d'Esplugues, 47 08940 Cornellà de
Llobregat (Barcelona)
[email protected]
2. Purposes, legal basis and retention
For data sent through:
Contact form
Purpose: To give you a way to contact us and to respond to your requests for information, as well as to send you communications about our products, services and activities, including by electronic means (email, SMS, WhatsApp) if you tick the acceptance box.
Legal basis: The user's consent when requesting information through our contact form and ticking the acceptance box to receive information.
Retention: Once your request has been resolved via our form or answered by email, and provided it has not generated new processing, data will be kept (if you accepted to receive commercial communications) until you request their removal.
Emails or WhatsApps sent to the contact phone
Purpose: To respond to your requests for information, meet your requests and answer your queries or doubts. If we receive your CV, your personal and curricular data may form part of our databases for participation in our present and future selection processes.
Legal basis: The user's consent when requesting information via email or when sending us your data and CV to take part in our selection processes.
Retention: Once your request has been answered by email, provided it has not generated new processing. When a CV is received, your data may be retained for up to one year for future selection processes.
Obligation to provide personal data and consequences of not doing so
Providing personal data requires a minimum age of 14 years or, where applicable, sufficient legal capacity to contract.
The personal data requested is necessary to manage your requests and/or to provide the services you may contract; if you do not provide it, we will not be able to attend to you properly or provide the requested service.
In any case, we reserve the right to decide whether or not to include your personal data and other information in our databases.
3. Recipients of your data
Your data may be disclosed to:
- Third parties that help us provide IT services, such as platform providers, hosting, maintenance and support services for our databases, as well as our software and applications that may contain data about you.
- Advertising, marketing, digital media and social media agencies that help us deliver advertising, marketing and campaigns, analyse their effectiveness and manage your contact and queries.
- Third parties that help us provide digital services, CRM, web and search analytics, and tools for curating user-generated content.
4. Rights in relation to your personal data
You may withdraw your consent at any time when it has been given for the processing of your data. In no case will withdrawing this consent affect the performance of the subscription contract or existing relationships.
You may also exercise the following rights:
- Request access to your personal data or its rectification when inaccurate.
- Request erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- Request restriction of its processing in certain circumstances.
- Object to the processing of your data on grounds relating to your particular situation.
- Request data portability in the cases provided for by the regulations.
- Other rights recognised by applicable regulations.
Where and how to exercise your rights:
By writing to the controller at the postal or electronic address (listed in section 1), indicating the reference "Personal Data", specifying the right to be exercised and the personal data concerned.
In case of disagreement with the company regarding the processing of your data, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).
5. Security of your personal data
To safeguard the security of your personal data, we have adopted all the technical and organisational measures necessary to guarantee the security of the personal data supplied against alteration, loss, unauthorised processing or access.
6. Updating your data
So that we can keep your personal data up to date, please inform us whenever there has been any modification; otherwise, we are not responsible for its accuracy.
We are not responsible for the privacy policy applied to personal data you may share with third parties via the links available on our website.